Enterprise Class IT Support & Managed Services

Underpinned by the world’s leading technology partners

Panoptics is an innovative IT Service provider focussed on simplifying complexity. With a commitment to building a better IT future whilst providing an unparalleled customer experience, we provide robust, pioneering IT solutions to a broad client base across diverse industry sectors, including many SMB’s through to internationally recognisable brands.

Panoptics Partner Logos

Cutting edge solutions in partnership with…
velocloudvmwaremicrosoftduo

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Supply Chain

Reliable provision of hardware, software and Professional Services to any size business and industry sector.

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Managed Services

Scalable Managed Services with a difference, that flex and evolve to meet ever changing IT environments.

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Datacentre & Connectivity

Flexible, resilient enterprise class solutions which provide businesses with a true competitive advantage.

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How We're Doing

96.69%

SLA’s Achieved

Overall Service Level Achievement against all calls taken

51.54%

First Time Fix

First Time Fix Percentage of all calls taken

Note: the majority of our support calls are infrastructure related so to be able to resolve over 50% first time is pretty impressive we feel!

99.9928%

Cloud Availability

Total Availability for the Cloud last month

Note: including DC, network, storage, Host and VMware