Intelligent network solutions and support services that take organisations to the network edge.Find out more
Scalable Managed Services, that flex and evolve to meet ever changing IT environments.Find out more
Reliable provision of hardware, software and Professional Services to any size business and industry.Find out more
Flexible, resilient enterprise class solutions which provide businesses with a true competitive advantage.Find out more
How We're Doing
Overall Service Level Achievement against all calls taken
First Time Fix
First Time Fix Percentage of all calls taken
Note: the majority of our support calls are infrastructure related so to be able to resolve over 50% first time is pretty impressive we feel!
Total Availability for the Cloud last month
Note: including DC, network, storage, Host and VMware
"Their ability to understand our requirements and come up with a design that meets all of our needs (including the budget) made choosing them very straightforward."
We strongly believe that we are not your average IT support company. We are frank, honest and open with a true commitment to only doing things the right way.
We are focussed on delivering a consultative approach to IT, as we don’t believe one size fits all when it comes to any service we offer, so our consultants always design and deliver all services in conjunction with the customer to ensure the benefits expected are the benefits realised. Furthermore, our services are designed to provide businesses the flexibility necessary within today’s technological climate and as such the Panoptics Infrastructure has been developed from the ground up, allowing us to provide a complete service with the adaptability to suit any specific business, sector or size.