Enterprise Class IT Support & Managed Services

Panoptics is an innovative IT Service provider focussed on simplifying complexity. With a commitment to building a better IT future whilst providing an unparalleled customer experience, we provide robust, pioneering IT solutions to a broad client base across diverse industry sectors, including many SMB’s through to internationally recognisable brands.

#

SD-WAN
Solutions

Intelligent network solutions and support services that take organisations to the network edge.

Find out more
#

Managed
Services

Scalable Managed Services, that flex and evolve to meet ever changing IT environments.

Find out more
#

Supply
Chain

Reliable provision of hardware, software and Professional Services to any size business and industry.

Find out more
#

Datacentre &
Connectivity

Flexible, resilient enterprise class solutions which provide businesses with a true competitive advantage.

Find out more

How We're Doing

96.69%

SLA’s Achieved

Overall Service Level Achievement against all calls taken

51.54%

First Time Fix

First Time Fix Percentage of all calls taken

Note: the majority of our support calls are infrastructure related so to be able to resolve over 50% first time is pretty impressive we feel!

99.9928%

Cloud Availability

Total Availability for the Cloud last month

Note: including DC, network, storage, Host and VMware

"Their ability to understand our requirements and come up with a design that meets all of our needs (including the budget) made choosing them very straightforward."

Daniel Cuthbert, IT Infrastructure Manager, The Scouts Association

Our Approach

We strongly believe that we are not your average IT support company. We are frank, honest and open with a true commitment to only doing things the right way.

We are focussed on delivering a consultative approach to IT, as we don’t believe one size fits all when it comes to any service we offer, so our consultants always design and deliver all services in conjunction with the customer to ensure the benefits expected are the benefits realised. Furthermore, our services are designed to provide businesses the flexibility necessary within today’s technological climate and as such the Panoptics Infrastructure has been developed from the ground up, allowing us to provide a complete service with the adaptability to suit any specific business, sector or size.

Contact Us

We’re always available to discuss any IT project and would welcome the opportunity to talk it through. Get in touch now and we’re confident we will find the perfect solution for your business.


call: 0203 137 6351 email: hello@panoptics.com

News Building, 3 London Bridge Street,
London, SE1 9SG

  • This field is for validation purposes and should be left unchanged.